Whole of government solution for records and document management

ACTPLA improving recordkeeping across the organisation

With the introduction of the Territory Records Act 2002 and as part of the ACT Government's overall strategy to improve service delivery to ACT citizens, the Government decided to implement an Integrated Document Management System (IDMS) throughout its agencies.

The ACT Planning and Land Authority (ACTPLA) was selected as the pilot agency due to the diverse range of information the organisation handles on a regular basis.

ACTPLA is the ACT Government statutory agency responsible for planning the future growth of Canberra in consultation with the Canberra community.

The organisation performs under various types of legislation, the most important of which is development assessment under the Planning and Development Act 2007, where they advise the ACT Government on land, planning and building policies.

When Objective was selected by the ACT Government to provide a solution, we knew this was a step towards a more efficient approach to document management. The IDMS would make the storage and retrieval of documents easier and faster. This would assist in reducing staff workload and improve mandatory searches, such as responding to Freedom of Information (FOI) requests.

We have seen an increase in information sharing as multiple users have the ability to access the same information.

Phil Jorritsma

Manager of Information Services, ACTPLA