The latest data breaches have proven that the threat isn’t always foreign, it’s closer than expected. The threat could be from a colleague who has just lost control of a single or series of sensitive documents with just one click. It only takes one human error for an agency to lose public trust and cause reputational damage.

The digital transformation era has brought a wave of solutions that promotes secure and rapid file sharing with external parties. Information governance leaders are faced with finding the right balance between the use of convenient collaboration tools and applying compliance standards when sharing sensitive data externally.

38% of all data breaches notified during the period [July - December 2020] were attributed to human error.

Angelene Falk

Australian Information Commissioner and Privacy Commissioner